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FREQUENTLY ASKED QUESTIONS

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1. What is required to reserve a package?
A. A 50%
non-refundable deposit is required at the time of
reservation. Unless
indicated otherwise, the
remaining portion of the
balance is due 45 days before the event.
2. What will I
receive after I reserve a package? A. A confirmation letter and a schedule of events will be
sent out after your package
is reserved.
3. Do I have to pay additional tour taxes
or tips? A. No, all
taxes and gratuities are included in package cost.
4.
When will I receive my tickets? A. Tickets are printed by the track about 3-4 weeks before
the event. This is to
prevent counterfeit printing of tickets.
Tickets will be shipped out
via Priority Mail or Certified Mail
once they are released from
the track.
5. What if the race is postponed?
A. The tickets will
be valid for the new event date. No refunds
will be given.
6. What does Single, Double, Triple, Quad
mean? A. All packages are priced per person. A single means one
person in a room, double
means two per room, triple three per room,
and quad four per room. For
example two people going to a race
and staying in the same
room would be a double.
7. Can't find an answer to your
question? A. Feel
free to email or call us and we can answer all
your questions!
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